Champion’s Edge offers a 30 Day unconditional Money-Back-Guarantee beginning the date the order was placed.
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for "any" reason within (30) days of your purchase.
Your complete satisfaction is our ultimate goal. You may return any item shipped by Champion’s Edge, keeping the following in mind:
- You should return the item to us within 30 days of your purchase date.
- There is a $10.00 restocking fee for each unopened item.
- We do not accept items back that have been opened or used. Opened items are Non-refundable.
- Shipping and Handling Fees are Non-refundable.
Example: If you purchase 1 item for the price of $99.00, and returned one unused, or unopened, item you would receive a refund (less the restocking fee of $10.00) for a net refund of $89.00.
To request a refund you must obtain an RMA (Return Authorization). Requests must be made online via the Support Ticket system in your Virtual Office and submitted with your order information and explanation of the reason you wish to return the product. You will receive your RMA via email once our customer service department has identified your eligibility for a return under our policy. Please do not call for an RMA. If you return your product without a RMA number, you will not be refunded. Shipping and handling charges are non-refundable. For returns via mail, you must package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Champion’s Edge reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, Champion’s Edge will issue a refund to the card used for the original product purchase within 30 days and an e-mail confirmation will be sent.